You can only download your Mobile Ticket to one device, so make sure you download it to whichever device you’re planning to take with you when you travel. If you’ve already downloaded the ticket but now are travelling with a different device then you can move it.

How to move your Mobile Ticket to a different device

You can move you ticket to another mobile in just a few easy steps-

1. Find the ticket in the My tickets section of the app and select 'View tickets'

2. On the ticket page tap 'Release from this device' at the bottom of the screen

3. Open our app in the device you’d like to move your tickets to, log in to your Train Hugger account and then download your tickets to your new device