You can pick up your ticket(s) the easy way from one of the self-service ticket machines at key mainline stations or selected locations. Collection is ea...

You don't need to pick up your tickets from the station you selected when making a booking. You can collect from an enabled machine at any one of over ...

To collect your tickets you'll need the collection reference number and any debit/credit card, it does not have to be associated to your PayPal account....

We will send you two emails.   The first email is a booking confirmation and will arrive immediately after your transaction is complete. It is not your ti...

Mobile Tickets and etickets aren’t valid for the London Underground so if you book a journey with us that travels through London on the tube, we won’t offer...

Please check your junk/spam folder to make sure the confirmation email has not been sent there. Confirmations are not essential for travel as the same b...

etickets are a great way to make train travel more convenient. With no need to queue for tickets at the station, you're free to head straight for your t...

You can only download your Mobile Ticket to one device, so make sure you download it to whichever device you’re planning to take with you when you travel. I...

Almost immediately, after you have purchased your mobile ticket will appear on the My Tickets page. Download ticket You can then Download ticket to vie...