Ticket refunds and changes
Ticket refunds and changes
The maximum period in which you can claim a refund is within 28 days of the tickets expiry date.
Tue, 7 Jul, 2020 at 5:08 PM
When may I claim a refund? You may request a refund for any unused ticket where the terms and conditions of that ticket type allow for a refund. You can ap...
Tue, 10 Jan, 2023 at 4:03 PM
What is a change of journey? A change of journey is when you want to change the date/time of travel. What ticket types allow for a change of journey? ...
Tue, 10 Jan, 2023 at 4:05 PM
The maximum period in which you can claim a refund is within 28 days of the tickets expiry date.
Tue, 7 Jul, 2020 at 5:09 PM
If you've received your tickets in the post, or you've already collected them from the station Please post your tickets back to the address below b...
Thu, 1 Dec, 2022 at 4:29 PM